Support

Frequently Asked Questions

Frequently Asked Questions

What categories of products does Beverly Hills Linen offer?

We offer a wide range of home linens and accessories across categories including Bedding, Pillows, Sheets, Bath, Bath Towels, Decorative Pillows, Blankets, Quilts, Pillow Covers, Throws, Table, Tablecloths, Napkins, Runners, Pillow Cases, Pillow Covers & Shams, Duvet Covers and Bed Skirts, Blankets & Quilts, and Bath Accessories.

Do you sell bath towels and linens?

Yes. Our Bath and Bath Accessories collections include bath towels, bath mats, and related items crafted to combine plush comfort with durable quality.

What types of pillow products are available?

We offer a variety of pillow options, including standard and decorative pillows, pillow covers, pillow shams, and pillow cases to complement your bedding and decor.

Are there matching sets for bedding and accessories?

Many of our items are designed to coordinate, including sheets, duvet covers, bed skirts, quilts, blankets, and decorative pillows, to help you create a cohesive look across your bedroom or living space.

What materials are used in your sheets and bedding?

Our sheets and bedding range includes options in high-quality cotton, sateen, percale, and blended fabrics. Specific fiber content and care instructions are listed on each product page.

How can I care for my linens?

Care guidelines vary by product. Generally, we recommend following the care label on each item. Common guidance includes machine washing in warm water, avoiding bleach on colored fabrics, and tumble drying on low heat or line drying when appropriate.

Do you offer table linens like tablecloths, napkins, and runners?

Yes. Our Table category includes tablecloths, napkins, runners, and related pieces designed to elevate dining spaces with quality fabrics and elegant finishes.

What sizes are available for bedding and towels?

Sizes vary by product. We provide standard options such as Twin, Full/Queen, King, and California King for bedding, and standard towel sizes (e.g., bath, hand, washcloth). Product pages indicate exact dimensions.

Do you offer decorative pillows and throws?

Yes. Our Decorative Pillows and Throws collection includes a variety of textures, colors, and patterns to enhance your decor. Find coordinating designs to match your bedding or room theme.

Can I find duvet covers, blankets, and quilts in coordinating colors?

Absolutely. We offer Duvet Covers, Blankets, and Quilts in a range of colors and finishes designed to complement each other and your existing furnishings.

What is your return policy?

Our return policy allows eligible returns within a specified time frame from purchase. Items must be in unused, resalable condition with original packaging. Please view the Returns section on product pages or contact customer service for details and any exceptions.

How can I contact Beverly Hills Linen for support?

You can reach our customer service team via the contact options provided on our website, including email and phone. We strive to respond promptly to inquiries about products, orders, and care guidance.

Do you offer gift cards or gift-wrapping services?

Yes. We offer gift options that may include digital or physical gift cards and sometimes gift-wrapping services. Availability may vary by season and location; please check the product or checkout pages for current options.

How do I track my order?

Once your order ships, you will receive a tracking number via email. You can also monitor your order status by logging into your Beverly Hills Linen account and viewing your order details.

Do you offer international shipping?

We provide shipping options to select regions. International orders may be subject to duties, taxes, and import fees, which are determined by the destination country. Check our Shipping Information page for details.

Are there care tips for preserving the quality of high-thread-count sheets?

High-thread-count sheets typically benefit from gentle washing, avoiding chlorine bleach, and avoiding over-drying. Following the specific care label on each item will help maintain softness and longevity.

Can I customize or personalize products?

Some items may offer customization or monogramming options. Please refer to the product page to see if personalization is available and any associated costs or lead times.

What payment methods do you accept?

We accept major credit/debit cards, and other payment methods may be available at checkout depending on your location. For full details, please view the Payment Options section during checkout.

Is there a loyalty program or newsletter?

We may offer a loyalty program and a newsletter with exclusive offers, new arrivals, and care tips. Sign up on the website to receive updates and promotions.

Theme